#POS Enhancement: Create Customer Credit Note on Full Return

Modified on Fri, 11 Jul at 3:22 PM

Introducing our latest enhancement on POS module, which will improve your system experience and usability.



Create Customer Credit Note on Full Return


We’ve resolved an issue where Customer Credit Notes were not generated when processing full returns for orders paid via the Customer Account method in the POS. This update ensures that refunds are handled accurately and consistently.





⚙️ Functionality

Previously, when processing a full return for an order paid using the Customer Account payment method, the system failed to generate a corresponding Customer Credit Note. This could lead to discrepancies in customer account balances and manual correction efforts.


With this fix, the POS system will now automatically create a Customer Credit Note whenever a full return is processed for such orders. This automation ensures proper documentation, seamless refund handling, and accurate financial records.





Value

This improvement eliminates manual steps, reduces the risk of errors, and ensures customers receive the correct credit promptly. Businesses benefit from improved accuracy, operational efficiency, and a better customer experience.





Faster, smarter refunds—making your POS processes smoother and more reliable!




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